Shipping policy

SHIPPING LOCATIONS

We currently ship to all 50 US states. We do not offer international shipping at this time.

PROCESSING TIME

Orders are processed within 1–3 business days (Monday through Friday, excluding US holidays). You will receive an email confirmation once your order has shipped.

SHIPPING METHODS AND RATES

Shipping rates are calculated at checkout based on order weight and destination. We offer the following options:

• Standard Shipping (5–8 business days)
• Expedited Shipping (2–3 business days)
• Free Standard Shipping on orders over $35

TRACKING YOUR ORDER

Once your order ships, you will receive a tracking number by email. You can use this number to track your package on the carrier's website.

LOST OR DAMAGED PACKAGES

If your order arrives damaged, please contact us at info@zyndelo.com within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund.

If your tracking shows "delivered" but you have not received your package:
1. Check with neighbors and around your property
2. Contact your local post office or carrier
3. Email us at info@zyndelo.com and we will investigate

We are not responsible for packages lost due to an incorrect shipping address provided at checkout.

ADDRESS CHANGES

If you need to change your shipping address after placing an order, contact us immediately at info@zyndelo.com. We cannot guarantee address changes once an order has been processed.

CONTACT

Email: info@zyndelo.com
Business: Zyndelo LLC, Cheyenne, Wyoming, United States